Welcome to PetCareKendra. Please read these Terms and Conditions carefully before using the PetCareKendra website operated by PetCareKendra.

By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website or services.

1. Use of the Website

• Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to use our website and services. If you are under the age of 18, you may use our services only with the involvement of a parent or guardian.
• User Account: To access certain services on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
• Prohibited Activities: You agree not to use the website for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited activities include but are not limited to:
  • Attempting to gain unauthorized access to the site
  • Uploading or transmitting viruses or malicious code
  • Violating any applicable laws or regulations

2. Services

• Service Description: PetCareKendra offers pet care services including grooming, veterinary care, boarding, daycare, pet training, and pet supplies. The services provided are subject to availability and may be modified or updated by us at any time.
• Booking Services: You may book appointments for services through our website or by contacting us directly. By booking an appointment, you agree to pay for the services you book in accordance with our pricing and cancellation policies.
• Payment: All payments for services are due at the time of booking or completion of services, unless otherwise specified. We accept various payment methods, and payments will be processed securely through a third-party provider.

3. Pricing and Payments

• Prices: All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice. The final price for services may vary depending on the specific requirements of the service.
• Payment Methods: Payments are accepted via credit/debit card, bank transfer, or other payment methods as indicated on the website. By submitting payment details, you confirm that the information is accurate and that you are authorized to use the payment method.
• Refunds: Refunds will be considered on a case-by-case basis. If you are dissatisfied with a service, please contact us within 7 days of the service, and we will review your concerns and work towards a resolution.

4. Cancellations and No-Show Policy

• Cancellations: If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Failure to provide 24 hours’ notice may result in a cancellation fee.
• No-Show: If you fail to show up for an appointment without prior notice, you may be charged a no-show fee.

5. User-Submitted Content

• Content Submission: By submitting any content, such as pet photos, reviews, or comments, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content on our website, social media, and marketing materials.
• Responsibility: You are solely responsible for the content you submit. You agree not to submit content that is unlawful, defamatory, obscene, or infringing upon the rights of others.

6. Intellectual Property

• Website Content: All content, including but not limited to text, images, graphics, logos, and trademarks on this website, is the property of PetCareKendra or its affiliates and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from this website without our written consent.
• Services: Our services and their associated materials are also protected by intellectual property rights. Unauthorized use or duplication of our services is prohibited.

7. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Limitation of Liability

• Disclaimer of Warranties: Our website and services are provided “as is” and “as available.” We do not make any warranties, express or implied, regarding the accuracy, reliability, or availability of our website or services.
• Liability: To the fullest extent permitted by law, PetCareKendra shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to, loss of data, business interruption, or personal injury.

9. Indemnification

You agree to indemnify, defend, and hold harmless PetCareKendra, its affiliates, and employees from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of our website or services, violation of these Terms, or infringement of any third-party rights.

10. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after changes are made will constitute your acceptance of those changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@petcarekendra.com
Phone: 1800-154-4589
Address: B-294, Patel Nagar 2nd, Ghaziabad, Uttar Pradesh, India